Questions? Call:    1-888-486-9545
Serving Langlade, Lincoln, Marathon, and Wood counties
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Benefit Specialists can help answer questions and solve problems related to benefits such as Medicare, Medicaid, Social Security, FoodShare, and private health insurance.

Although no in-person appointments are being scheduled at this time, customers can always call our Benefit Specialist for more information related to Medicare,  Medicaid and other benefits, 888.486.9545. 

What can a benefit specialist do for you?

  • Provide accurate information about a wide variety of programs that cover healthcare, food, and other household expenses
  • Help you identify and apply for programs that will best meet your needs
  • Help with an appeal when eligibility or coverage is denied
  • Advocate on your behalf

Medicare Information and Medicare Basics Classes

Our Medicare Basics class is intended for those who will soon be new to Medicare. Topics covered will include how and when to sign up for Medicare as well as the different parts of Medicare including Medicare drug coverage (Medicare Part D), Medicare Supplements and Medicare Advantage Plans.  Education is provided in an unbiased format by an ADRC-CW Benefit Specialist.

NEW: Phone and Computer Options available. Y0u can attend from a computer, tablet or smartphone with internet access.  A camera/microphone are NOT required.

This is a free class, open to all individuals in our service area (Lincoln, Langlade, Wood and Marathon Counties) who will be new to Medicare and their families. Registration is required. Spaces are limited. Please call 1-888-486-9545 to register.

Click here for the Event Calendar.

Please Note:  At this time we have cancelled all  in person Medicare Basics Classes to ensure the safety of our staff and customers. Please  see our event calendar for our Webinar/Phone schedule or call our agency for more information. We also recommend the following video resources for individuals who will soon be (or who are) new to Medicare.   Due to the volume of information taught in these classes we request that you attend a Medicare Basics class OR watch the following videos prior to contacting a Benefit Specialist if at all possible.

This class session provides the basics of Medicare for those new to Medicare or those enrolling soon. Medicare parts A-D, along with supplement policies, and other prescription drug coverage are explained. A Medicare Basics session is free, but registration is required.

We recommend the following video resources for individuals who will soon be (or who are) new to Medicare. (GWAAR is the Greater Wisconsin Agency on Aging Resources, CMS is the Centers  for Medicare and Medicaid Services)

Medicare Educational Videos – from GWAAR

Medicare & You Videos – From the Centers for Medicare and Medicaid Services

Additional Medicare and Benefit Related Materials

Medicare Basics Powerpoint

Parts of Medicare

Medicare Preventative Services

Medicare Part D Tips

Traditional Medicare Supplements

Seniorcare Information Sheet

Medicare Plan Finder

Part D and Advantage Plan Signup Options

Medicare Videos

The Medicare Plan Finder – from GWAAR

Medicare Plan Finder Walkthrough – from CMS



Medicare's Response to Covid19

Read about Medicare’s Response to Covid19 by clicking the link below.